Terms and Conditions

Policies:

Check-In and Check-Out Time
Check-In: 3:00PM – 6:00PM Check-Out: 11:00AM. If you are planning to arrive later than 6:00PM, please let our staff know so we can plan accordingly.

Reservation Policy

All reservations will be confirmed by a one-night deposit charged to a valid credit card at time of booking.

Cancellation Policy

Up to 15 days prior to arrival, should you cancel, you will receive a full refund minus 10% of the reservation total. If your cancellation falls within the 15-day period you will be responsible for the total room charges at time of cancellation, unless the Inn on Randolph is able to re-book the room. If the Inn on Randolph is able to re-book the room, you will be charged the 10% of the reservation total.

Change of Reservation Policy

If you need to change your reservation and/or cancel any part of your stay, you will be responsible for 10% of the night(s) that the change is in effect.

Smoking Policy

The Vine House is a non-smoking facility. If the smell of smoke is detected in your guest room, there will be a $200 cleaning fee added to your credit card on file. Once at The Vine House, our staff can advise on appropriate areas for smoking.

Accessibility

The Vine House Bed & Breakfast is ADA compliant.

Guest’s Liabilities

Guests are responsible for any damage or loss caused to our property by their acts or omissions, default, accident or neglect. By booking with us guests agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by them. Normal wear and tear is excluded.

Please report any accidents or incidents to the innkeepers or other staff members of The Vine House in connection with any property damage.